{"id":8685,"date":"2022-08-17T15:26:19","date_gmt":"2022-08-17T13:26:19","guid":{"rendered":"https:\/\/monarksportsmed.com\/support\/"},"modified":"2025-08-18T10:48:34","modified_gmt":"2025-08-18T08:48:34","slug":"support","status":"publish","type":"page","link":"https:\/\/monarksportsmed.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<h3>\n\t\t\tCertificate\t<\/h3>\n<h3>\n\t\t\tSoftware\t<\/h3>\n<h3>\n\t\t\tTechnical questions\t<\/h3>\n\t\t\t\tI am looking for spare parts or need service on my Monark Sports &#038; Medical product\n\t\t\t\t<p>Contact us directly or where you bought your product, In Sweden our service team can help, elsewhere in the world please contact the closest distributor. Read more about our service team here&gt;&gt; To find your nearest distributor look here&gt;&gt;<\/p>\n<p>Our distributors can of course help you, you&#8217;ll find them here Distribution<\/p>\n<p>If you are looking for a spare parts list, you will find them under the product page. Search on the name of the products at the search bar, or go to all products and find the product you are looking for &#8220;older models&#8221; if it is an older models.<\/p>\n<p>Remember, as a company in Sweden, you can sign a service agreement with us.<\/p>\n<p>Read more<\/p>\n<p>Looking for something you cannot find? Feel free to contact us directly:<\/p>\n<p><strong>Service &amp; Warranty<\/strong><\/p>\n<p><a href=\"mailto:service@monarkexercise.se\">service@monarkexercise.se<\/a><\/p>\n<p><strong>Open:<\/strong><br \/>08.00-16.30<br \/>Closed for lunch 12.00-13.00<\/p>\n<p>\u00a0<\/p>\n\t\t\t\tI have an older model and cannot find it on your website.\n\t\t\t\t<p>Try searching for your product by typing the name of the model in the search bar at the top of this page, use the magnifying glass. The name would be something like 818 or 874E. Or go to older models in the <a href=\"https:\/\/monarksportsmed.com\/en\/produkt-kategori\/older-models-en\/\">product view by clicking here&gt;&gt;<\/a> If you still cannot find it, please contact us and we will assist you<\/p>\n<p><strong>Service &amp; Warranty \u2063\u2063\u2063<\/strong><\/p>\n<p><a href=\"tel:+46281-59 4953 \u2063\">+46281-59 4953 \u2063<\/a><\/p>\n<p><a href=\"mailto:service@monarkexercise.se\u2063\u2063\">service@monarkexercise.se\u2063\u2063<\/a><\/p>\n<p>08.00-16.30<\/p>\n<p>Closed for lunch 12.00-13.00<\/p>\n\t\t\t\tI am looking for spare part list on my product\n\t\t\t\t<p>Go to <a href=\"https:\/\/monarksportsmed.com\/en\/shop\/\">products<\/a> and look for your model, here you can find old models as well. On the product site you will find all documents related to the product on downloadable files.\u00a0<\/p>\n<p>Can&#8217;t find your product? Try searching with the magnifying glass in the header.\u00a0<\/p>\n\t\t\t\tTroubleshooting chestbelt\n\t\t\t\t<p>How to use the chestbelt on the models:\u00a0<br \/>800 models, For example 827, 828, 874, 894, 915<\/p>\n<p><a href=\"https:\/\/monarksportsmed.com\/wp-content\/uploads\/2023\/10\/Using-a-chestbelt-older-models.pdf\">Download PDF&gt;&gt;\u00a0<\/a><\/p>\n<h3>\n\t\t\tOther questions \t<\/h3>\n\t\t\t\tI would like to by a Monark Sports &#038; Medical product\n\t\t\t\t<p>Find your nearest distributor by going to the menu and click on distribution here you will find all our <a href=\"\/en\/distribution\/\">distributors<\/a>.<\/p>\n<p><strong>Company<\/strong><br \/>Companies can contact us directly<\/p>\n<p><strong>Customer service<br \/><\/strong>Phone: +46281-59 49 40<br \/>info@monarkexercise.se<br \/>Open: 08.00-16.30<br \/>Closed for lunch 12.00-13.00<\/p>\n<p><strong>Order<br \/><\/strong>Order\u2063\u2063phone: +46281-59 49 51<br \/>order@monarkexercise.se<br \/>Open: 08.00-16.30<br \/>Closed for lunch 12.00-13.00<\/p>\n\t\t\t\tI want to contact Monark Sports &#038; Medical! \n<p><strong>Contact details:<\/strong><\/p>\n<h3 dir=\"ltr\">ORDER &amp; SUPPORT<\/h3>\n\u2063\u2063Phone: +46281-59 49 40\ninfo@monarkexercise.se\n\u00a0\nOpen: 08.00-16.30\nClosed for lunch 12.00-13.00\n\u00a0\n<strong>Order<\/strong>\nOrder\u2063\u2063\u2063\u2063phone: +46281-59 49 51\norder@monarkexercise.se\nOpen: 08.00-16.30\nClosed for lunch 12.00-13.00\n\u00a0\n<strong>Service &amp; Warranty<\/strong>\nPhone: +46281-59 49 53\nservice@monarkexercise.se\nOpen: 08.00-16.30\nClosed for lunch 12.00-13.00\n\u00a0\n\u00a0\nAddress:\nMonark Exercise AB<br \/>Kroons v\u00e4g 1\n786 33 Vansbro<br \/>Sweden\n\t\t\t\tService agreement &#8211; business\n\t\t\t\t<p>When you purchase a new Monark Sports &amp; Medical product to your company, you can sign a service agreement with us to make sure your product is updated and in best condition at all time.<\/p>\n<p>In Sweden we have a service team, covering middle and south of Sweden. If you are abroad please contact us for more information or look up your nearest distributor.<\/p>\n<p><a href=\"\/en\/distribution\/\">Read more <\/a><\/p>\n\t\t\t\tFinance\n\t\t\t\t<p>Finance<\/p>\n<p>For Swedish companies we can offer financing\/ leasing<\/p>\n<p>Please contact us and we will find the best solution for you!<\/p>\n<p>Read more<\/p>\n\t\t\t\tRegister your product\n\t\t\t\t<p>To register your Monark Sports &amp; Medical product &#8211; follow the link below<\/p>\n<p><a href=\"https:\/\/content.monarkexercise.se\/register-your-product-4036-4867\" target=\"_blank\" rel=\"noopener\">Register your product here&gt;&gt;<\/a><\/p>\n<p>When your product is registered in our system, we will have your contact details and serial number on the product, this will help us to help you if anything would happen to your product. We can also send you updates and news regarding our products, so that you are always up to date with what is new from our end.<\/p>\n<h3>\n\t\t\tContact us\t<\/h3>\n<iframe\n  src=\"https:\/\/lnk.funnelbud.com\/widget\/form\/HuRa7HvSTEWzGlkompbH\"\n  id=\"inline-HuRa7HvSTEWzGlkompbH\" \n  data-layout=\"{'id':'INLINE'}\"\n  data-trigger-type=\"alwaysShow\"\n  data-trigger-value=\"\"\n  data-activation-type=\"alwaysActivated\"\n  data-activation-value=\"\"\n  data-deactivation-type=\"neverDeactivate\"\n  data-deactivation-value=\"\"\n  data-form-name=\"Sports &#038; Medical contact us\"\n  data-height=\"834\"\n  data-layout-iframe-id=\"inline-HuRa7HvSTEWzGlkompbH\"\n  data-form-id=\"HuRa7HvSTEWzGlkompbH\"\n  title=\"Sports &#038; Medical contact us\">\n<\/iframe>\n<h3>\n\t\t\tInstructional videos\t<\/h3>\n<h3>\n\t\t\tContact details \t<\/h3>\n<p>ORDER &amp; SUPPORT<\/p>\n<p><strong>Office<\/strong><\/p>\nPhone: +46281-59 49 40<br \/>\ninfo@monarkexercise.se<br \/>\nOpen: 08.00-16.00<br \/>\nClosed for lunch 12.00-13.00\n<p><strong>Order<\/strong><\/p>\nPhone: +46281-59 49 51<br \/>\norder@monarkexercise.se<br \/>\nOpen: 08.00-16.00<br \/>\nClosed for lunch 12.00-13.00\n\t<p><strong>Service &amp; Warranty<\/strong><\/p>\nPhone: +46281-59 49 53<br \/>\nservice@monarkexercise.se<br \/>\nOpen: 08.00-16.00<br \/>\nClosed for lunch 12.00-13.00\n\n","protected":false},"excerpt":{"rendered":"<p>Certificate Software Technical questions I am looking for spare parts or need service on my Monark Sports &#038; Medical product Contact us directly or where you bought your product, In Sweden our service team can help, elsewhere in the world please contact the closest distributor. Read more about our service team here&gt;&gt; To find your&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_improvement_type_select":"improve_an_existing","_thumb_yes_seoaic":false,"_frame_yes_seoaic":false,"seoaic_generate_description":"","seoaic_improve_instructions_prompt":"","seoaic_rollback_content_improvement":"","seoaic_idea_thumbnail_generator":"","thumbnail_generated":false,"thumbnail_generate_prompt":"","seoaic_article_description":"","inline_featured_image":false,"footnotes":""},"tags":[],"anpassad_layout":[],"class_list":["post-8685","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - Monark Sports &amp; Medical<\/title>\n<meta name=\"description\" content=\"Visit our support page for certificates, software, instructions, technical questions, and contact details. 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